Whether you need temporary seasonal assitance, part time help or a complete accounts receivable outsourcing system we have a solution that can be customized to meet your needs.
Our experienced staff is trained to get the job done with virtually no disruption to your day-to-day operations. The process is nearly invisible to your customers and your employees will appreciate the seamless transition.
Test us. Try us for two weeks. We’re so sure we can design a system to meet your needs we’re willing to offer you this two week trial with no obligation and at no charge. In fact your obligation never exceeds 30 days.
It’s simple, it’s cost effective and it works.
- Improve Cash Flow and Reduce Bad Debt Losses - Ongoing delinquencies hurt cash flow and hamper your ability to do business. The older your invoices become, the faster they deteriorate from "past due" to "bad debt".
- Increase Office Productivity - Free yourself and your employees to do your most productive work and take care of your business, while we bring in your cash.
- Retain Customer Good Will - Eliminate conflicts and ill will caused by the use of inexperienced or overly aggressive employees as collectors. ABG Collections collectors are professional, experienced and courteous.
- Reduce Management Burdens – Eliminate training loads. Our collectors are experienced and effective.
We get the job done, on time, everytime, without losing customers.
Here's how it works
Confidentiality Assured
Many of our customers and prospective customers have expressed concerns about the confidentiality of their information. Our contract provides an agreement protecting you from any unauthorized use of your information.
Customized Collection Plan
After your confidentiality agreement is in place we’ll sit down with you to develop a collection plan based on your needs and requirements. We’ll complete a needs and wants analysis with you that will guide us in the handling of your account.
Assigned Collector or Collection Team
Then we’ll assign a collector or collection team to your account. He or she will be your account representative and will manage most of the transactions you and your customers have with ABG Collections, Inc. Your account rep will come to know you and your customers as if they worked inside your company. This will allow them to maximize their results (better value for you) while minimizing their effort (reduced costs to you).
Calls to Late Paying Customers
You account representative will make calls to your late paying customers based on the information you provided when your Collection Plan was developed. You may make changes to your Collection Plan at any time.
Instant Email Notification of Disputes and Problems
You will receive immediate notification of any dispute or problem that we become aware of that could affect your ability to collect in full from your customer. The sooner you address a problem or dispute the better your chance of resolving it satisfactorily.
Online Reports
You will have 24 hour access to our Customer Report Center. You will receive a user id and password in your Collection Plan so only you or someone you’ve authorized can view your reports. Your Status Report will tell you things like who we’ve contacted, what they said and when we’re planning to contact them again. Every customer with a balance exceeding your terms will be included in your status report. Your Expect Check report will tell you who has made a commitment to pay, when we’re expecting the check to come in and how much we’re expecting them to send. You can view samples of our status and expect check reports here. Custom reports are available for a one time fee.
